I don’t doubt individual casual user may have a good AFS experience.
But I’m having a hard time believing that long term AFS users (if not ambassador?) are not aware of the quality problems with AFS, and it becomes plain BS when suggesting that AFS is known for its reliability.
If you are close to a shop or follow a bit AFS on social networks, you know it’s an horror show.
Mast are breaking at an absurdly high rate compared to any other brand.
Either cracking at the base or the inserts getting pulled out and people losing their foil (because yeah a design where 100% of the pressure relies on inserts and bolts cannot be a durable design)
Everybody knows it.
Just go on the Facebook group, not later than the 2nd of August a guy posted this, and you have like 20 users telling him they had the same problem.
Shitloads of other reports on Facebook.
And we’re talking about a group moderated by AFS, plagued with ambassadors always suggard coating everything.
More intimate whatsapp groups are much worse.
You will not see such rate of failure report on any other brand, even less on Axis, which has a x10 larger user base using much larger wings on average.
And AFS acknowledges the problem.
That’s why they do not challenge people and are perceived to have a good customer service.
All that doesn’t change the fact that AFS might be your favorite brand to ride (it’s a matter of tastes, it’s subjective).
But what’s not subjective, and is a an undeniable fact, is that it is one of the least reliable and most fragile brand on the market.